Have burning questions about candle care? Join our interactive Q&A forum, where candle enthusiasts gather to exchange insights, seek advice, and share experiences. Our supportive community and knowledgeable experts are here to assist.
Yes! natural candles, which are typically made from ingredients like soy wax or beeswax instead of paraffin, are considered safe for use. These candles are vegan-friendly and do not contain petrochemicals, providing a cleaner burning experience. They produce less soot and toxins compared to traditional paraffin wax candles.
However, it’s crucial to adhere to proper candle safety guidelines. This includes regularly trimming the wick and ensuring the candle is positioned away from flammable objects to prevent accidents.
Purchase high-quality, pure essential oils from reputable sources. Follow the recommended dosage instructions for using essential oil in diffuser.
By taking these steps, you can safely enjoy the benefits of essential oils.
We aim to process and ship orders within 7-10 business days. Shipping times may vary depending on your location and chosen shipping method. Typically, you can expect to receive your candles within 7-10 business days for standard shipping and 12-15 business days for expedited shipping abroad.
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.
To initiate a return or exchange, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return the items and process your refund or exchange promptly upon receiving them.
The scent strength of natural candles can vary depending on the ingredients and essential oils used. While some natural candles may have a subtle scent, others can be quite fragrant, especially if they contain high-quality essential oils. To enhance the scent throw, you can try burning the scented candle in a smaller, enclosed space.
Yes, we offer international shipping to selected countries. Shipping duration and charges may vary depending on your location. For more details, please refer to our shipping information page or email us.
We want you to be completely satisfied with your purchase. If you receive damaged or wrong scented candle, you may return them within 2 days of purchase for a full refund or exchange. Please ensure that the returned items are in their original condition and packaging.
If your candles come in damaged or with the wrong scent, get in touch with us within 2 days and send us photos of the items. We’ll organize a replacement or refund, based on your choice, without any extra charges.
Pink Lotus by Sublume Creations is dedicated to enhancing your home with delightful scents and top-quality candles available online. Browse our collection, enjoy the true fragrances, and check out our great selection of aromatherapy candles and essential oils. Buy Candles online here.